Terms of use
Updated November 12, 2025.
Welcome to HALEO Preventive Health Solutions Inc. (“HALEO”, “we”, “us”, or “our”). These Terms of Services (“Terms”) govern your access to and use of our website(s), mobile application(s), services, and related content (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy.
1 - Acceptance of Terms
By accessing or using HALEO’s Services, you agree to comply with and be legally bound by these Terms. If you do not agree, you may not access or use the Services.
2 - Description of Services
HALEO provides digital tools and professional services to screen, evaluate, and treat sleep disorders. These include educational content, digital assessments, telehealth consultations, and cognitive behavioural therapy programs.
3 - Eligibility
To use the Services, you must:
- Be at least 18 years old.
- Provide accurate, complete, and current information.
- Not use the Services in violation of any applicable law or regulation.
HALEO reserves the right to suspend or terminate access for users who provide false information or breach these Terms.
4 - Account and Security
Some Services require creating an account. You are responsible for safeguarding your login credentials and all activity under your account. Notify us immediately of any unauthorized use.
5 - Fees and Payment
Certain Services may require payment. You will be informed of all applicable fees before being charged. Payments are non-refundable unless explicitly stated otherwise.
By providing payment information, you authorize us to charge your credit card or account on a recurring basis (if applicable) until you cancel. You may cancel via the app or by contacting our support team.
6 - Intellectual Property
All content, software, designs, and trademarks are the intellectual property of HALEO or its licensors. You may not copy, modify, distribute, or exploit any content without our prior written consent.
7 - License
HALEO grants the User a limited and revocable license to use the Services under the terms and conditions set forth in these Terms. All rights not granted to the User under these Terms remain exclusive to HALEO.
By submitting content through the Services, you grant HALEO a license to use, reproduce, and display your content for the purpose of providing and improving the Services.
8 - Acceptable Use
You agree not to:
- Reverse engineer, modify, or interfere with the Services.
- Upload malicious software or engage in harmful activities.
- Use our Services for unlawful or fraudulent purposes.
9 - Termination
HALEO may terminate your access if you breach these Terms. Upon termination, all rights granted to you cease immediately. No refunds will be issued for prior payments unless required by law.
10 - Third-Party Services
Our Services may link to or integrate with third-party platforms. HALEO is not responsible for the practices, content, or services of any third parties. You access them at your own risk.
11 - Disclaimers and Limitation of Liability
The Services are provided “as is” and “as available.” HALEO disclaims all warranties, including implied warranties of merchantability and fitness for a particular purpose.
To the maximum extent permitted by law, HALEO shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the Services.
12 - Indemnification
You agree to indemnify and hold harmless HALEO and its affiliates from any claims, damages, losses, or legal fees arising from your violation of these Terms or misuse of the Services.
13 - Governing Law
These Terms are governed by the laws of the Province of Quebec, Canada. Disputes shall be resolved exclusively by arbitration in Montreal, Quebec, in accordance with the Quebec Code of Civil Procedure.
14 - Divisibility
If one or more of the provisions of these Terms are found to be invalid, illegal or unenforceable by any court of competent jurisdiction, the validity, legality and enforceability of the remaining provisions of these Terms shall not be affected.
15 - Contact
For questions or concerns, please contact us at:
📧 team@haleoclinic.com