HALEO announces the signing of a multi-year contract with CETAM

Published on: May 25, 2023 | Reading time: 🕐 3m

Montreal, QC, May 25th, 2023 – The Coopérative des techniciens ambulanciers de la Montérégie (CETAM) is following in the footsteps of its colleagues in the police departments of several municipalities, including Montreal and St-Jérôme, by offering its members unlimited free access to the services of HALEO, a world-renowned professional virtual sleep clinic. This partnership gives CETAM employees unlimited access to innovative sleep disorder programs provided by the HALEO Clinic. In doing so, CETAM is breaking new ground as the first paramedic service in North America to offer HALEO services to its members. 

With more than one in two paramedics suffering from chronic sleep difficulties, according to the most recent studies, it is increasingly common to see North American emergency services offering HALEO services to their members. The causes of these more prevalent sleep difficulties are particularly associated with the atypical work schedules and high-stress situations they face on a daily basis. Sleep deprivation will have a direct impact on their quality of life on a personal level. At a professional level, considering the dangerous nature of their work, a lack of sleep impacting their decision-making capacity could also have harsh consequences.

HALEO cares about the well-being of first responders and wants to provide them with resources tailored to their specific needs. HALEO has developed a program specifically designed to tackle sleep challenges faced by shiftworkers. This program includes one evaluation meeting followed by a 30-minute session per week for five weeks. These sessions are held via videoconference, through the secure HALEO mobile app, with licensed therapists. Thanks to this service, paramedics have access to cognitive-behavioural therapy for insomnia without having to travel or face a wait that can sometimes reach two years in the case of a hospital-based program.

The addition of a program to help paramedics improve their sleep is an important complement to an already comprehensive range of solutions to properly support those on the front lines in emergency situations. Paramedics, who are always in very high demand, have been more so than ever in the last two years, and sleep deprivation is a major reality of the profession. The addition of the HALEO program is essential and the results will be extremely beneficial.

“Sleep quality is important to all CETAM members whether they work in an office or as paramedics. Our paramedics, however, have realities that few share and sleep pose particular challenges for them of which we are fully aware. Once we found out about HALEO’s services and conducted a test with a limited number of members which surpassed our expectations, there was no reason to hesitate. CETAM’s managers believe that HALEO’s support is not just desirable, but necessary. We are convinced that HALEO’s services will greatly benefit our members!” says Martin Benoit, Executive Director of CETAM.

“As soon as the HALEO program for first responders was launched, CETAM management showed a keen interest in the well-being of its members and a desire to offer them access to the program. We applaud their leadership and are excited to be able to help reduce the impact of sleep difficulties among personnel providing emergency services.” Julien Heon, Vice-President, Growth and Partnerships, at HALEO


Founded in 2015, HALEO is a virtual sleep clinic whose mission is to provide access to quality care based on clinically proven solutions for those experiencing insomnia or other sleep disorders. Its clinical experts provide personalized professional treatments supported by clinical research and accessible via a mobile application. 

The services offered range from sleep screening to the management of sleep disorders and have helped improve the health and performance of thousands of people across North America by helping them overcome their sleep problems.  

For more information: Media@haleoclinic.com

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